FREQUENTLY ASKED QUESTIONS
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Are the ingredients of the products suitable for health?
The products are dermatologically tested so that they will not harm your skin. Their contents are formulated with natural and safe ingredients. You can review the product contents on the product page. (If you want to get more information about any product, please contact us.) They are free from harmful chemicals. Our vegan and cruelty-free certified products prioritize your health as much as your beauty.
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When will my order ship?
Your order will be shipped as soon as it is processed from our warehouse. Depending on the product variety, you will receive tracking information of your package via email within 24-48 hours.
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How can I track my order?
You will be notified via email when your order is on its way. You can track your shipment via the Track Your Shipment section.
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There is a problem with my order, what can I do?
If you think there is a problem with your order, please contact us.